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OperationsMid-levelFull-time
Functional Analyst — Insurance
Functional Analyst with solid knowledge of Life and Non-Life Insurance to support system analysis, process improvement and delivery in a regulated, hybrid environment.
Híbrido — Lisboa / Porto, Lisboa
About the role
We are looking for a Functional Analyst with solid experience in the Insurance sector to join our team. You will work in a regulated, fast-paced environment, bridging business needs and technical teams to ensure solutions are well-defined, aligned and delivered with quality.
This is a role for someone who combines domain expertise with a structured, collaborative mindset — and who is energised by complex problems in regulated industries.
What you'll do
- Analyse, document and validate functional requirements for Life and Non-Life Insurance systems
- Bridge business stakeholders and technical teams, translating needs into clear functional specifications
- Identify opportunities for process improvement and contribute to continuous improvement initiatives
- Support testing phases: defining test scenarios, validating results, tracking defects
- Produce clear and structured functional documentation (specifications, user stories, process flows)
- Collaborate with cross-functional teams in an agile environment
- Proactively flag risks, dependencies and blockers
What we're looking for
Experience & Knowledge
- Proven functional knowledge in Life and/or Non-Life Insurance (products, processes, regulation)
- Experience in functional analysis or business analysis roles
- Familiarity with regulated environments and their requirements
- Experience working in hybrid agile/waterfall delivery models
Profile
- High sense of ownership and accountability
- Strong communication skills — able to articulate complex topics clearly to both technical and business audiences
- Collaborative and proactive, with a continuous improvement mindset
- Comfortable navigating demanding, regulated environments
- Organised, structured and detail-oriented
What we offer
- Full-time position with a hybrid model (Lisboa / Porto)
- Integration in a dynamic team working on meaningful Insurance transformation projects
- Exposure to complex, multi-stakeholder environments
- Competitive compensation package
Responsibilities
- 1Analyse, document and validate functional requirements for Life and Non-Life Insurance systems
- 2Bridge business stakeholders and technical teams with clear functional specifications
- 3Identify process improvement opportunities and support continuous improvement initiatives
- 4Support testing phases: scenario definition, result validation and defect tracking
- 5Produce structured functional documentation: specifications, user stories, process flows
- 6Collaborate with cross-functional teams in an agile environment
- 7Proactively identify and communicate risks, dependencies and blockers
Requirements
- Solid functional knowledge of Life and/or Non-Life Insurance (products, processes, regulation)
- Experience in functional or business analysis roles
- Familiarity with regulated environments and compliance requirements
- Strong written and verbal communication skills
- High sense of ownership and accountability
- Proactive problem-solver with a continuous improvement mindset
- Comfortable working in demanding, regulated environments
- Experience in hybrid agile/waterfall delivery models (valued)
Benefits
- Hybrid model — Lisboa / Porto
- Integration in Insurance transformation projects
- Exposure to complex, multi-stakeholder environments
- Collaborative and dynamic team
- Competitive compensation package
Technologies
Seguro VidaSeguro Não VidaAnálise FuncionalUser StoriesBPMNTestes Funcionais
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